Site policies
Shipping Policy
We provide flat shipping rates on all product purchases under 10 items domestically and internationally. For shipping quotes on purchases over 10 items, please contact us at info@regeneratehemp.com. We deliver our products using Australia Post. Shipping costs will be added to the order total before checkout. Orders are dispatched within 1-3 business days. Shipping times are estimated at between 2 and 5 business days, depending on your location and selected shipping method.
For domestic shipping within Australia:
- Registered Post - $15 on purchases up to $150
- Express Post - $25 on purchases up to $250.
- We provide free standard shipping on orders over $150 and free express shipping on orders over $250.
For International:
- Registered Post - $45 on purchases of 10 and under items.
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Refund Policy
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.
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Payment options
Payment options are:
- Direct Debit
- Pay ID
- Paypal
- Credit card via Stripe
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